Shipping & Delivery
Shipping Costs and Information
As a standard, goods can only be shipped to the countries listed below. Depending on the size of your order, shipping is carried out via DHL or, if required in individual cases, via other shipping service providers such as DPD, DHL Express, Hermes, FedEx or Deutsche Post.
You can find the respective shipping costs in the overview below.
If you would like shipping to another country that is not listed, please send us an email at before placing an order to service@lenabo.com and provide us with the desired item, the quantity, and the complete delivery address (country and postal code). We will check whether delivery is possible and inform you about the estimated shipping costs.
Shipping within Germany
Shipping within Germany is free of charge. The delivery time is usually 2 to 4 business days.
Shipping to Austria
For deliveries to Austria, we charge a flat shipping rate of €4.99 per order. The delivery time is usually 5 to 8 business days.
Shipping within the European Union
For deliveries to the remaining countries of the European Union, we charge a flat shipping rate of €15.99 per order. The delivery time is usually 2 to 8 business days.
This applies to the following countries:
Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary and Cyprus.
Worldwide Shipping
For deliveries to all other countries outside the European Union, we charge a flat shipping rate of €19.99 per order.
For deliveries to countries outside the European Union, additional costs may arise, which are not covered by Lenabo and must be borne by the customer.These include, in particular, import VAT, customs duties, as well as possible bank and exchange rate fees.
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http://xtares.admin.ch/tares/login/loginFormFiller.do (for Switzerland)
Information on the Calculation of Delivery Time
Delivery times depend on the respective delivery area:
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Delivery time within Germany: 2–4 business days
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Delivery time to Austria: 5–8 business days
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Delivery time within the remaining EU: 2–8 business days
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Delivery time worldwide (outside the EU): The delivery time depends on the respective destination country and is stated during the ordering process.
The delivery period begins on the day after the contract is concluded or, in the case of payment in advance, on the day after the payment order is issued to the remitting credit institution.
If the deadline falls on a Saturday, Sunday, or a public holiday at the place of delivery, the deadline expires on the next business day.
Ordering Multiple Items with Different Delivery Times
If you order multiple items with different delivery times, the longest delivery time applies to the entire order. Where possible, partial deliveries will be made; no additional costs will be incurred as a result.
International Shipping
For international deliveries, the above delivery times apply according to the respective destination region. Please note that international deliveries may incur additional customs and import fees, which must be borne by the recipient.
