The Lenabo Smart Speaker automatically recognizes the Lenabies as soon as they are inserted.

Using smart and secure technology, it then starts playing the appropriate audio content – ​​completely without a screen and without complicated operation.

The content grows with your child, adapting to their stage of development.

“Growing with your child” means that the entire Lenabo system adapts to your child’s developmental stages.

From lullabies for babies to first stories for toddlers, and from audio plays and educational content for school children, Lenabo accompanies your child for many years.

Regular content updates in the app and new Lenabies in different themed worlds ensure that the gaming and learning experience remains current, exciting and age-appropriate.

Yes. The Lenabo Smart Speaker is the heart of our system – you only need it once. It automatically recognizes every Lenabie you own and plays the appropriate audio content.

This means that if your child receives new Lenabies or additional content, you can use everything with your existing speaker . This ensures that getting started in the Lenabo universe remains sustainable, flexible, and sensible in the long term.

Yes. A smart speaker automatically recognizes each Lenabie and plays the corresponding content.

This allows multiple children to use the same speaker – each with their favorite character and their own stories. Ideal for siblings or families with several Lenabies.

Each Lenabie has a small, inconspicuous RFID tag sewn into it. When you insert the smart speaker into the Lenabie, it automatically recognizes the tag – without the need for Wi-Fi or Bluetooth.
This means the speaker immediately knows which Lenabie is active and plays the appropriate stories, music, or educational content. Simply insert the speaker and the listening adventure begins.

No, that's not necessary.
The Lenabo Smart Speaker and the Lenabo App work together automatically, without you having to set anything up.

The app is primarily used to adapt the audio content to your child's age and interests – you can use it to create playlists , discover new stories , or set a sleep timer .

To get started, all you need is the smart speaker and your Lenabie:
Simply charge the speaker, insert it into the plush character – the speaker automatically recognizes the sewn-in RFID tag – and the perfect listening adventure begins.

Lenabo also works without an app and internet connection , so your child can listen safely and independently at any time.

Lenabo accompanies children from birth until about the age of 7 .

There is suitable content for every age – from soothing white noise and lullabies for babies to imaginative stories for toddlers , exciting audio plays and and early learning content for preschoolers and schoolchildren.

This means that Lenabo remains a trusted companion in everyday family life for many years to come.

That's perfectly normal – every child discovers the world at their own pace. Lenabo accompanies your child from the very beginning:

Even babies benefit from the soothing sounds and lullabies, while toddlers develop their language and imagination with stories and simple learning content.

In the Lenabo app , you can always select which content is appropriate for your child's age or developmental stage. This way, Lenabo truly grows with your child – step by step , at their own pace.

Your child's safety is Lenabo's top priority. The Lenabo Smart Speaker has no microphone and no camera – so it neither hears nor sees anything.

All content is played exclusively offline , without any personal data of your child being collected or shared.

When you use the Lenabo app , only the information you enter yourself is stored – for example, your child's age, so that suitable content can be suggested. This data remains securely in your account and is not shared with third parties .

This allows your child to play, listen and learn undisturbed, safely and privately.

Safety is Lenabo's top priority.
All our products comply with the strictest European safety standards , including the Toy Safety Directive (2009/48/EC) and the DIN EN 71 standards for mechanical and chemical safety.

Our Lenabies do not contain any small parts that can come loose and are made from saliva-resistant, non-toxic materials .

The smart speaker is designed so that it can be safely inserted into the plush character without any sharp edges or parts that could be swallowed.

The Lenabo app is designed exclusively for parents . All functions, such as content selection, volume control, and timers, are controlled by adults.

Children themselves do not come into contact with the app – they experience Lenabo completely screen-free . This ensures that the user experience remains safe, calm, and relaxed for children.

You can adjust the volume , create playlists or set a sleep timer – all easily and intuitively.

To ensure that Lenabo is perfectly suited for children's ears, the maximum volume of the smart speaker is limited to 85 dB . This ensures that the listening experience is always pleasant, safe, and child-friendly.

Each product is carefully tested before release to ensure it meets the highest safety and quality standards – for safe play from the very beginning.

All features are designed to be parent-friendly to use and child-friendly to be safe.

All Lenabo products are tested and certified in accordance with European safety and quality standards for toys.
These include, among others:

• the Toy Safety Directive 2009/48/EC
• DIN EN 71-1/2/3 (mechanical, physical, and chemical safety)
• the Radio Equipment Directive 2014/53/EU (RED) for the smart speaker
• as well as the RoHS and REACH regulations, which ensure the use of non-toxic materials
  

In addition, the smart speaker and Lenabies carry the CE mark, which confirms that all legal safety requirements are met.

Lenabo thus stands for tested quality, safe materials, and peace of mind when playing – from day one.

The Lenabo app is available free of charge in the App Store (for iOS) and in the Google Play Store (for Android).

It works on smartphones and tablets with iOS or Android operating systems .

The app is deliberately designed to be simple and clear so that parents can use it quickly and intuitively in everyday life.

The Lenabo app helps you to easily control your smart speaker and discover new content.

Before you start, the speaker needs to be briefly connected to the app once – this can be done in just a few steps:

1. Download the Lenabo app for free from the App Store or Google Play Store .

2. Turn on the smart speaker .

3. Open the app – it will automatically recognize the speaker and guide you through the connection process.

After this initial setup, everything remains saved – you don't need to pair the speaker again later. After that, you can get started right away: select stories, create playlists, or set a sleep timer.

Of course, Lenabo also works offline; the smart speaker plays all stored content without any internet connection.

Yes – the Lenabo Smart Speaker works perfectly well without a smartphone. As soon as a Lenabo device is detected, playback starts automatically.

The app is an optional tool for parents to manage content, regulate volume and playback times, or discover new stories.

Yes, of course. The Lenabo Smart Speaker also works without an internet connection – you can play all stored content offline at any time.

This way, your child can listen to their favorite stories, melodies and learning content on the go – in the car, on the train or on vacation.

The battery lasts for several hours and can be easily recharged via USB-C cable.

This way, Lenabo remains a familiar companion even when traveling – for relaxing moments, no matter where you are.

No. After the initial setup , Lenabo works offline – the content is transferred wirelessly from the mobile phone to the smart speaker.

A Wi-Fi connection is only required briefly for updates or new audio content. Afterwards, all content can be played at any time without an internet connection.

Lenabo is constantly evolving – just like the children who use it.

The Lenabo app provides you with regular updates of new audio content , stories, and learning formats, which are automatically downloaded to your system. This way, the content grows with your child and remains exciting and age-appropriate.

The smart speaker's software is also updated via the app as needed – completely automatically and securely.

You don't have to worry about anything, and your Lenabo will always stay up to date.

At market launch, the Lenabo app and audio content are available in German and English. We will gradually expand our offering to include additional languages ​​to reach families across Europe.

You can easily change the language directly in the Lenabo app – regardless of your smartphone's system language.

This allows Lenabo to be used flexibly in the language that is best suited for your child – or even bilingually, if you want to introduce your child to new languages ​​in a playful way.

Yes! You can add new audio content to your Lenabo system at any time via the Lenabo app – e.g., additional bedtime stories, audio plays, or learning adventures.

This allows the system to grow with your child's interests and age, ensuring that it always remains exciting and varied.

You can conveniently purchase Lenabies and additional audio content via the Lenabo app or here in the Lenabo online shop .

In the app you will find all the stories, melodies and learning content to match each character – with audio samples and age recommendations.

Yes, of course. The smart speaker is also available separately and forms the basis for all further expansions.

So you can combine it with new Lenabies or audio content at any time – entirely according to your family's needs.

Yes, of course! All new Lenabies are fully compatible with your existing smart speaker.

As soon as you insert a new Lenabie, the speaker will automatically recognize it and play the appropriate audio content – ​​without any additional setup or update.

This way you can discover and collect new characters at any time, expanding your child's gaming experience .

Yes, of course – with Lenabo you can easily pass on the joy .

In the Lenabo app and online shop, you can select digital vouchers or audio content as gifts. These can be used to unlock new stories, lullabies, or learning adventures in a personalized way – perfect for birthdays, celebrations, or simply as a thoughtful surprise in between.

The recipient can redeem the voucher code directly in the app and decide for themselves which content or Lenabies they want to discover. This makes every gift personal – and allows it to grow with the child.

Yes, the smart speaker can be removed in just a few simple steps.

Simply open the concealed zipper on the back of your Lenabie and take out the speaker .

After washing, you can reinsert it – the smart speaker will be automatically recognized as soon as the play resumes.

Our Lenabies are designed to accompany you everywhere – and of course, they can get dirty sometimes. You can easily wash them at 30°C on a gentle cycle .

Please remove the smart speaker beforehand and close the zipper securely.

Then let them air dry – this way they will remain soft , cuddly and durable.

Wash them only when absolutely necessary, and use a mild, child-safe detergent . Avoid tumble drying or ironing – air drying is perfectly sufficient.

If you shake the Lenabies out gently on a regular basis and store them in a dry place, they will retain their shape and cuddly softness for a long time.

Yes. The Lenabo Smart Speaker is of course covered by the statutory warranty of two years from the date of purchase.

Within this period, we will take care of repair or replacement if a defect occurs that was not caused by improper use.

In addition, Lenabo offers a voluntary manufacturer's warranty of 12 months , which goes beyond the statutory warranty.

This way you can be sure: Your Lenabo is durable, tested – and well insured in case of emergency.

Don't worry – you can simply purchase a new Smart Speaker through our Lenabo online shop .

There you will find replacement devices that can be directly reconnected to your app – all stored content will be retained.

This way your child can quickly continue listening and use Lenabo as usual.

Yes, this is possible – but only by adults and with a small screwdriver .

The user manual contains step-by-step instructions on how to safely replace the battery.

However, this is rarely necessary, as the Lenabo Smart Speaker is rechargeable via USB-C and the built-in LiFePO₄ battery is particularly durable .
It will last for many years before a replacement is even considered.

Yes. You can return your order to us within 14 days of receipt without giving any reason.

It is important that the items are in perfect condition .

Please contact us in advance at service@lenabo.de and let us know your order number and the reason for the return. You will then receive a return form and the corresponding address.

We recommend returning the package with insurance so that you can track the shipment at any time.

Currently, the buyer bears the cost of the return shipment.

However, should the item be defective or incorrectly delivered , we will of course cover the return shipping costs.

Once your return has been received and inspected, the refund will be issued within 7 business days using the same payment method you used for the purchase.

A direct exchange is not currently possible. If you would like a different product, please return the original item and then place a new order .

If an item arrives defective or damaged, please contact us within 7 days of receipt at service@lenabo.de – ideally with a photo and order number .

We will arrange a replacement or refund as soon as possible.